Making a Claim
If you need to make a claim please call 0208 865 1673 to request an application form.
CLAIMS PROCEDURE
- Check the relevant policy section to see if you are covered.
- Check what documentation is required to make a claim.
- Contact the Claims Service to request a claim form.
- Submit your claim within 28 days of returning home. (In certain cases you may wish to claim whilst still travelling – this is possible but you must still adhere to the usual claims requirements).
- Keep copies of your completed claim form and all supporting documentation (originals must be submitted to the Claims Service).
- Keep any damaged items that are the subject of a claim. They may be required for salvage/assessment.
Please read your policy working for further information.
For Emergency Medical Assistance, please call: +44 (0) 208 865 1648
